Downfalls
iKobo is no mo’
iKobo was a money transferring service for people who didn’t want to use Paypal, Moneybookers, ePassporte, or the money-laundering E-Gold. Now, their fledgling, also-ran service will be discontinuing operations. In an email to members, the company informs them that they only have 7 days to spend the money in their account before it is refunded to the original sender.
[TechCrunch] Online Money Transfer Service iKobo Calls It Quits
Blake Patten, earstwhile CEO of iKobom was so arrogant and incompetent, he couldn’t see it coming. iKobo board was also culpable in this demise of iKobo by appointing a CEO who rose through trhe ranks from the Customer Service Center. Blake could not even bring the customer service perspective to bear. Imagine that customer support was only available for 8 hours a day. The company was too top heavy. iKobo was founded on a flawed business model with inherent business and market risks. When the consulyants told them, they won’t listen.
IKOBO was horrible. My husband and I filed a complaint with the BBB and the matter was not resolved before they went belly-up. Their BBB rating was unsatifactory. Now their toll free number is answered by a company in Florida called http://www.first-pay.com. They claim to be the new management. First-Pay does not impress me either, they don’t even have a published address on their website.
These days I don’t do business with any company that does not show a Customer Satisfaction Index courtesy of http://www.inetrating.com